EatNow – Taking Over Online Ordering

Eatnow-Logo-Stacked

Eatnow Logo - Octo
 2. EatNow Search Results
1. Once you select your suburb a list of restaurants in your area will appear for you to browse and choose from

3. EatNow Restaurant Menu
2. You then select a restaurant which shows you the Restaurant address, Customer Reviews, and any deals the restaurant offers

4. EatNow Menu of Restaurant
2a. If you select the “Skip To..” located on the top right corner – you can jump to particular sections on the Menu

5. Picking a Dish
3. When you select the dishes you wanted – a popup shows the options you can choose for the dish

6. Viewing Shopping Cart
4. Once yo have selected all your dishes – you select the Shopping Cart to view your order to proceed

7. Registering as New User
5. If you are a new customer to the App or Site – you will be asked to Register

8. Choosing the Deal
6. Once you have registered you will be taken back to the Shopping Cart page and the opportunity to select a deal (if the restaurant you select has offers available)

9. Completing the Order
7. At this stage you can still modify your order should you need to. If there are no changes – select Continue.

10. Paying for the Order
8. Next you will be prompted for a payment option – Credit Card, Paypal or Cash (either on delivery or if you go in-store to pick-up

11. Order Completion
9. Once you have made your payment – you will receive a pop-up message telling you the next steps
12. Email Confirmation
10. An email confirmation is sent to you with the details of the order, as well as giving you a tax invoice

12a SMS Confirmation
11. An SMS is sent as well stating the order number and the time of delivery, as well as contact details of the restaurant should you need to get in contact with them

1. EatNow App  13. Can view your order from home screen
12. When you return to the App – you can review your order and if you enjoyed this particular order you can re-order the exact same order

14. Can also write a review 14a. Email review
13. You can also leave a review for the restaurant

  Closeup of EatNow Order from Swan Thai EatNow Order from Swan Thai EatNow Order from SwanThai
The delicious food from Swan Thai Restaurant

I was invited by EatNow to try their online takeaway feature in order to show the ease and convenience of using this service. For those of you who haven’t heard of EatNow they are an Australian owned and operated business that was founded in 2010 by a few hungry Australians, that aims to provide excellent coverage for takeway food and home delivery Australia Wide. EatNow belong to Australia’s Number 1 Online Takeaway Group – Catch Group and have 4400+ restaurants listed and are continuously looking for new restaurants to add to their list – in fact if you can’t find your favourite restaurant you can suggest it via their website to let them know.

There are also special offers and discounts that are offered to you when you make an order – for example the restaurant that you are ordering from could have a special deal. There is no sign up fee at all and the site is free to use – and you receive an instant SMS confirmation once your order has been placed.

I decided to test out the app version of EatNow as these days almost everyone is constantly on their phone and use apps regularly to get things done. I downloaded the EatNow app from the Google Play Store and proceeded to start the app up. If you have your location services on your phone – the suburb of the area you are located in will come up, if not you simply enter either your suburb name or the postcode – then select your suburb.

Next a list of restaurants will come up relating to your suburb. There are also two tabs that you can choose from – PICK UP or DELIVERY. I wanted to see the list of restaurants under DELIVERY. You can view at a high level the rating that fellow EatNowers have given the restaurants, as well as the cuisine (e.g. Italian, Pizza, BBQ & Grill, Dessert etc.) and dietary requirements – such as Gluten Free, Halal etc. Here you can also see which restaurants you can PRE-ORDER (this means that you can place an order with them before the actual restaurant is open or even for the next day) at as well as restaurants that have special DEALS associated with them.

We felt like Thai food for dinner on Sunday night so we picked Swan Thai. Once you click into the restaurant you can browse their menu. If you are a regular and know what you want already there is a button located at the top right hand corner which says “Skip To..” – this allows you to go straight to the menu section you are after to choose your dish. From this page you can also view Customer Reviews and see any deals (if any) the restaurant has.
I am not a regular so therefore I decide to scroll thru the menu. I see a dish that sounds delicious – Fresh Thai Basil Stir Fried – there is a description of the dish as well. I click on this and a pop up appears allowing me to choose if I want Prawns, Beef, Vegetable or Chicken. One modification that I would suggest here would be a comments section if you wanted to make any modifications to the dish such as making the dish less spicy or spicier, or if you wanted to have both chicken and prawns in your dish. I did have a look at other restaurants and you get the option to modify dishes – such as with pizza’s – you can select which toppings you want to add and at an Indian restaurant it allows you at this stage to choose the spiciness.
I pick Vegetable and then click the Add to Cart button. You can view your cart at any time by clicking the icon located in the top right hand corner. Once inside your cart you can easily use the + and – buttons to add extra quantity. The Cart also gives you a sub total.

Once you have finished picking out what you want to order you click on the Shopping Cart Icon and scroll down to select which Deal (if the restaurant you have selected offers one) you want, followed by the delivery time. Something cool to note is that if the restaurant is already open – there is a delivery time set as default to “ASAP.”
For first time users you will be required to click “Continue” – once you do this you will be taken to “Sign In” page – where you can register as a New User or login with your Facebook Account. I register myself as a new user. You receive an email confirmation about signing up to EatNow.

You then are taken back to the Shopping Cart page and this is where you fill in your Delivery Address, Mobile Number and enter your payment details. At this stage there is a Comments section where you can add any comments you want to make for your order. As I mentioned earlier I think it would be handy to do it at the dish level. Once you have entered all these details in and press Place Order you will receive a pop up that tells you that once the order has been accepted by the restaurant you will receive an SMS and an email will follow.

About 1 minute later I receive an SMS telling me my order number as well as a delivery time (in my case it was 45 minutes). It also has the phone number of the restaurant in case we need to make any changes. I check my email and there is an email confirmation with the same details as well as giving you a tax invoice.

The home page of the app has the list of orders that you have put in so that you can view what you have ordered. There is also an option to re-order the same order that you have placed another time, as well as to leave a review for the restaurant. There is also a list that starts to populate with “My Recent Restaurants” which I think is handy to have if you generally are ordering from home and want to have it as your regular.

The order arrives 15 minutes before its mentioned arrival time – so the order gets to me in 30 minutes. The food comes packaged well and was still very warm. The fried rice and curries came in a plastic container with the roti in a brown paper bag.

The Fresh Thai Basil Stir Fried Vegetable was delicious and spicy – just how we like it! The vegetables were fresh and crunchy. The Thai Style Fried Rice Vegetable and Black Pepper and Garlic Stir Fried Chicken were just as delicious – fresh, wholesome and all round tastiness. The Roti Bread was crunchy, crispy and came served with a satay sauce – perfect!

The experience with the EatNow app was brilliant – simple, intuitive and easy to use. I would definitely be using the app again to order in and would recommend it to everyone to try it out – especially for those lazy nights when you don’t feel like cooking or just want a late night snack.
You can also subscribe with EatNow to save your details which greatly increases the speed and ease of ordering your takeaway next time and important updates – or follow them on Facebook and Twitter. Definitely 5 Pandas for service!

So just to recap, the general order process is simple:

– Search for restaurants in your suburb
– Browse by restaurants or cuisine
– Filter results by user reviews, distance, latest deals/offers, minimum delivery
– Order using the interactive menus – want extra spicy or hate mushrooms? No problem with our customisable options
– Get real-time notifications and a confirmation of your order, letting you know how long your order will be
– Secure and safe payment options, PayPal, Visa, Cash
– With EatNow you can order food from your mobile, tablet or PC
– Download the award winning EatNow App – 2013 Winner of the Oria Best App, Online Retail Industry Awards

Check out EatNow

Twitter: www.twitter.com/EatNowAu
@EatNowAu

Instagram: www.instagram.com/eatnowau
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Facebook: https://www.facebook.com/eatnow.com.au/timeline?ref=page_internal

Swan Thai
25-27 Lake Street, Caroline Springs
Tel No: 8358 5555

Opening Hours
Lunch:
Wednesday to Sunday: 12:00pm – 3:00pm
Dinner:
Monday to Sunday: 5:30pm – Late

Click to add a blog post for Swan Thai Restaurant on Zomato

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Cherry and Twigs – Hidden Delight

panda 4 rating

Menu:
Food Menu Drinks Menu
I had heard a lot about Cherry and Twigs and it had been on my list of places to try for a while – eventually I had a chance to actually take a lunch break at work and went to check it out. When you look up Cherry and Twigs it gives you a Flinders Lane address (towards the Spencer Street end), however upon arriving at this address I couldn’t find the café and wondered if it had been closed down. But the actual entrance for Cherry and Twigs is hidden in a laneway – called Downie Street (near Holiday Inn)– lookout for the glass to floor folding style doors.

Cherry and Twigs has a Scandinavian minimalist theme running through it – complete with blonde wood tables and two large wooden cut-out of a tree. Choose from individual tables, communal tables or a bar seat along the wall to sit. The café is small yet spacious and thanks to the bi-fold doors –quite light filled. I love the décor of terrariums on the communal table – it really suits the whole relaxed and chilled out vibe of the venue. Most of the seating in the venue allows you to view into the kitchen to watch

The menu compromises of an All Day Breakfast menu as well as a Lunch menu. The All Day Breakfast menu comprises of your usual favourites with a twist – these include Avocado Breakfast Pudding (with honey, homemade granola and fresh cut fruit), Oats Porridge (with banana, cinnamon and raisin served with panela sugar on the side) as well as B.L.T, Breakfast Roll and Eggs Benedict with an option to have it with bacon instead of smoked salmon – just to name a few.
The Lunch menu samples a few cuisines such as Moroccan and Thai – consisting of salads, wraps, sandwiches, burgers and a green curry. Coffee here is by Market Lane and The Mailing Room with options such as cold drips and pours overs available as well. Tea is by Tea Craft and there are milkshakes, iced coffee, iced chocolate and the usual soft drinks and juices available. They have their liquor license so beer and wine is also available.

I order a chai latte (which comes from Prana Chai) which was perfectly made – with just the right amount of foam on the top. From the very first time I read the menu I knew that I wanted to try out their French Toast – with berry compote, poached pear, mascarpone cheese and mint – so that is exactly what I ordered.

The dish comes out with each of the components beautifully plated up. The two pieces of French toast were artfully placed on top of each other with a layer of berries between them; topped with a dollop of mascarpone cream. The poached pear was delightfully fanned out to the right side of the French toast and topped with thin slices of apples and cut up strawberries. Maple syrup was criss-crossed over the whole dish together with shards of fresh mint. The dish as a whole worked really together and I really enjoyed the addition of fresh mint – the flavour enhanced the dish. My only one really tiny qualm would be that the poached pear could have been poached for a bit longer as it wasn’t as soft as I was expecting. Overall I was impressed with the flavours and it really was more than what I was expecting.

The staff here are super friendly and always have a smile on their face. Cherry and Twigs is a must visit place be it for good tasting coffee, great tasting dishes or even some delicious dessert treates which are displayed on the front counter. It definitely is worth the trouble finding it!

Rating : 4 Pandas
Price: $
Menu – An All Day Breakfast Menu as well as a Lunch Menu – refer to picture above.
Fullness: 100%
Atmosphere / Ambience: Cosy, Casual and Chilled out. Great for work meetings and catch-ups
Service: Fantastic, Attentive and Friendly
Online Booking: No
Restaurant Details and Location:
18/555 Flinders Lane, Melbourne
Tel No: 9614 7096

Opening Hours:
Monday to Friday: 6:30am – 5:00pm
Saturday: 7:30am – 2:00pm
Sunday: Closed

Cherry & Twigs on Urbanspoon

Facebook: https://www.facebook.com/cherryandtwigs
Twitter: @cherryandtwigs
Instagram: cherryandtwigs

 

B’Stilla – Moroccan Talk of the Town

panda-4-rating1

halal symbol* NOTE THE GOAT, BEEF and LAMB are all Halal Certified.

It was birthday dinner time and I picked B’Stilla to try out. B’Stilla is a newly opened Moroccan restaurant tucked away behind Chapel Street in South Yarra. When I was making the booking I enquired if the meat was halal and co-owner Leon Kennedy was fantastic in responding and letting me know that the beef, goat and chicken are all Halal Accredited. Great service already!

B’Stilla is a modern and spacious restaurant with an open kitchen and an outside seating area in the form of a long terrace which has overhead industrial heaters and plastic screens to keep the cold out. It is named after Morocco’s most famous pastry dish – the sweet-savoury B’stilla. This is the latest project from Jason Jones who co-founded Mamasita and remains a co-owner, and Leon Kennedy (Padre, Proud Mary). Both took a trip to Morocco and fell in love with the cuisine and enrolled in cooking courses to learn more, and then forged ahead with this venture. The aim is to deliver authentic and approachable Moroccan food, celebrating essential balance of flavours and fresh local produce and it safe to say that B’Stilla ticks all of these boxes.

There is a real Moroccan feel to the place with its lattice of the 8 point star that is reminiscent with any Moroccan theme. This continues in ochre colours under the bar in the form of tessellated tiles. The open kitchen is lined with tagines and colourful preserved fruits and overlooks into a red painted dining area. This is where we were seated on this Friday night. There are simple wooden tables and chairs to further enhance the casual yet classy feel.

The menu is designed to share and is split up into smaller entrée size dishes, followed by larger dishes which consist of three different tagines and dishes like lamb shoulder and beef ribs. There there are seven different salads to choose from and of course dessert to finish off the meal. There are Banquet options available as well (refer to the Menu section below for options and pricing). There are plenty of vegetarian dishes available as well which makes the menu robust to all. In addition to this, if you flip the menu over there is a handy glossary on the back that run you through some of the elements mentioned in the dishes. I think this is a great idea – saves the customer from whipping out their smart phone and googling what each thing is or asking the wait staff.

After perusing the menu for a while we settled on a couple of the smaller dishes, two of the larger dishes with a salad – leaving room for dessert. I also ordered a mocktail – which had pineapple, passionfruit and mint flavours which was quite tasty as well. They ask you what flavours you want and make one up to suit that. Whilst we were waiting for our meals, we were brought out complimentary tea for each of us together with a small piece of date shortbread. This was a nice touch I thought and typically Moroccan. The mint tea was full of flavour and was a great way to start a meal.

The first dish we got was the Lamb Ribs, Apricot and Cardamom. This was a super tasty dish – the lamb was cooked delicately and just fell off the bone – the apricot sauce added a sweetness to this dish. Having sweet flavours mixed with lamb was a great combination. Next of the entrée dishes was the Chargrilled Whole Prawn, Pil Pil and the Rgahaif – we got the spinach, eggplant, almond and yoghurt option ( there is also an oxtail option). The Rgaghaif was one of my favourite dishes of the night – it reminded me of a samosa in a sense – it was pastry wrapped with spinach, eggplant, almond and yoghurt. The pasty was homemade and delicious – I could eat loads of the pastry all on its own. The mix of flavours with the mentioned ingredients was tasty and the spices added to it was a great hit, with the almond finishing the flavour palate. The prawn dish was good but not great – the prawns were grilled perfectly and the addition of the Pil Pil (which is made of garlic, chilli, lemon and parsley) added to the flavour of the prawn – there was just something lacking. The last of the dishes we got was the Medfouna – Beef Cheek, Cashews, Potato, Labne – this dish was yet another winner. It resembled what looked like a meat pie but tasted so much better! The filling was moist and flavoursome and each element worked perfectly together.

After letting our entrees settle we were ready to take on the mains. We ordered the Cous Cous Marrakech with Seven Vegetables, Seven Spices, Smen (which is oregano infused butter that has been aged and fermented). We also ordered the Fish Kefta Tagine and the Lamb Shoulder with the side of the Cauliflower, Pine Nut Paste, Ras el Hanout and Herbs Salad. Both the Cous Cous and Fish came in tagine dishes and were filled to the brim – serving sizes here at B’Stilla are quite generous. The Cous Cous with Seven Vegetables was flavoursome and fresh – the cous cous was cooked to perfection as were the vegetables which were piled up high atop the cous cous. Some of the veggies included chickpeas, potato, sweet potato, cabbage and zucchini.

The Fish Kefta Tagine comes with black cabbage, saffron and potato and was delicious. The fish kefta’s were green in colour which I thought was really interesting but do not let that fool you as the flavour was great. The juice I did find to be a bit runny and not as flavoursome – I think I would have preferred it to be a bit thicker in consistency. The Lamb Shoulder was another favourite dish of mine – it came with Ginger, Cumquats, Parsnip and Sumac. The lamb was once again cooked beautifully and was soft and tender and coupled with the parsnip puree was delicious. The cumquats added a tang to the dish as well. The side of cauliflower was also outstanding – the cauliflower being lightly charred and coupled with the pine nut paste and the ras el hanout and herbs was a great addition and complement to all the other dishes had.

We were all so full from the entrees and the larger dishes, but decided to share some desserts amongst the five of us. We got the Persimmon, Mehalabeya, Amlou dessert and the Rosewater Flan with Dates and Walnut Nougatine. The winner and standout out of these two was definitely the Rosewater Flan. The flan was something between a crème caramel and a crème brulee and had the right amount of wobbliness. The dish was creamy and smooth and the addition of the crispy walnut nougatine added texture to the dish. The Mehalabeya dessert I thought were just different elements put together on a dish that didn’t really mesh together all that well for me – I would have liked to have had more of the Mehalabeya component.

B’stilla also has a strong focus on coffee and serves French Press and Cold Drip – both of which are African varieties from Proud Mary Coffee. The staff are friendly and well informed about the menu, and always are energetic and have a smile on their face and are happy to help out at anytime. We were lucky enough to have Leon serving us, and he gave us a good background about the restaurant.

B’Stilla is a great addition to South Yarra and the fact that it is embracing Morrocan cuisine is a big win. The food is delicious and encompasses great ingredients in imaginative and unique combinations and the presentation is fantastic as well. The focus on a shared dish menu I think is great and more restaurants should encourage this. For a taste of Moroccan in Melbourne definitely check this place out.

Rating : 4 Pandas
Price: $$
Menu – Refer to http://bstilla.com/menu.pdf. There are also Banquet menus available – 5 dishes and sides (savoury only) at $45 pp or 8 dishes and sides (includes desserts) at $65 pp. For Lunch there is a 3 course lunch menu for $35 pp. A minimum of two people are required for the Banquet menus.
Fullness: 100%
Atmosphere / Ambience: Casual, Modern and Classy. It is a chilled out place and is reminiscent of being a piece of Morocco in Melbourne.
Standout Dish: Rgahaif –spinach, eggplant, almonds, yoghurt AND Lamb shoulder, ginger, cumquats, parsnip, sumac
Service: Fantastic, Super Friendly and Helpful. Staff always have a smile on their face and make you feel welcomed.
Online Booking: No. Point to note – Half the restaurant is reserved for bookings and the rest available for walk ins
For bookings, there are two seating times available: 6:00pm to 8.15pm OR 8:30pm to late
Restaurant Details and Location:
http://bstilla.com/
30b Bray St, South Yarra
Tel No: 9826 2370

Opening Hours:
Tuesday to Thursday – 5.30pm – Late
Friday & Saturday – 12.00pm – Late

B'Stilla on Urbanspoon